Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
All orders will be shipped within 2days (most of the times) via our courier partners.
Personalized supplements are customized to your needs and hence 3-4 days of dispatch is expected since we have to customize it according to your requirements.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Plot No: 47, 48, 49, St. No 1, 2nd Avenue, Patrika Nagar, Madhapur,, Hyderabad, Telangana, 500081, India.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Plot No: 47, 48, 49, St. No 1, 2nd Avenue, Patrika Nagar, Madhapur,, Hyderabad, Telangana, 500081, India.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
For more information and in accordance to the Information Technology ACT 2000, if you have questions, or if you would like to make a complaint, please contact us our grievance officer Mr. Mohan by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Plot No: 47, 48, 49, St. No 1, 2nd Avenue, Patrika Nagar, Madhapur,, Hyderabad, Telangana, 500081, India.